Solutions

Run any healthcare research workflow within one subscription

Six productized solutions powered by the same monthly subscription with 50 interviews included. Buying-process studies, concept testing, message validation, tracker research, advisory, and workforce experience — all run within the same engagement, with BAA on every contract and same-week fielding once the brief is locked.

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48-hour turnaround
98% participant satisfaction
10k+ panelists
Verified clinician on a Carevoices research interview
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Study Dashboard 3 Active
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Solutions
▲ 2.1%
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Brief to delivery
▲ 3.5%
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BAA coverage
▼ 1.2%
Response Trend 7 days
Choose study type
Buying Process
Message Validation
Concept Testing
Advisory
Tracker
Workforce
100% BAA coverage ▲ 2.1%
78% Complete
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Trusted by teams at

Nivella Health
All Solutions

Choose Your Research Workflow

Each solution is purpose-built for a specific type of customer decision.

Buying-Process Studies

The pharma-permitted version of patient journey research. Verified specialty physicians, decision drivers, switching triggers, competitive perceptions. Same-week fielding once the brief is locked.

  • Decision-driver and switching-trigger mapping
  • Verified specialty physicians (oncology, cardiology, GI, neurology)
  • Stimuli pre-approval workflow for FDA-relevant content

Concept Testing

Test concept boards, claim language, ad creative, and visual aids against verified clinicians. Iterate across multiple test rounds within one subscription cycle — no per-round procurement.

  • Concept and claim validation with verified HCPs
  • Multiple iteration rounds within one subscription cycle
  • Stimuli pre-approval workflow with versioning + audit trail

Message Validation

Validate brand messaging inside the launch window. Test claims, positioning, ad copy, visual aids against your target HCP audience. BAA + Sunshine Act + stimuli pre-approval built in.

  • Claim and message resonance testing
  • Multiple stimuli variants within one subscription cycle
  • FDA-compliant audit trail per stimulus per participant

Tracker Research

Quarterly tracker waves with voice/video qualitative depth on every wave. Always-on listening between waves, not just point-in-time quant. Pairs with or replaces legacy ATU tracker programs.

  • Voice/video qualitative depth on every quarterly wave
  • Always-on listening between scheduled waves
  • Voice depth surveys can't reach

Advisory Research

Continuous KOL access and async advisory boards. Voice and video conversations replace episodic 3-session boards. Sunshine Act-compatible with full Open Payments data export.

  • Continuous KOL conversations vs. episodic boards
  • Sunshine Act / Open Payments handling for honoraria
  • BAA + de-identified delivery for medical affairs work

Workforce Experience Research

Hear what nurses, physicians, and clinical staff won't tell a Likert survey. Voice depth on burnout, retention, EHR pain. Always-on listening between Press Ganey or NRC waves.

  • Voice depth surveys can't reach
  • Anonymized to role + unit, never name
  • Pairs with Press Ganey / NRC / Glint quant
How It Works

Get started in minutes

1
Day 1

Brief us

Tell us your study question and audience. Our research agent translates into a structured learning plan with objectives, key questions, and conversation flow. You review and edit before fielding starts.

2
Days 2-15

We recruit and moderate

Our AI moderator runs voice or video interviews with verified clinicians from our panel of 10k+ healthcare practitioners — license + NPI verified, behavioral fingerprinting, AI-on-AI fraud detection all built in.

3
Days 16-18

We de-identify and deliver

Transcripts and recordings stripped of identifiers using HIPAA Safe Harbor methodology, then delivered in standard formats your existing analysis stack already accepts.

4
Ongoing

You analyze and re-engage

Use whatever you already use — internal team, MarketSight, Forsta, Claude Enterprise. Always-on listening means the next study fields the moment the prior one closes.

See it in action →

"We were CROs competing on speed alone, but patient research was the bottleneck — we would quote 8-week timelines while sponsors went to bigger firms in the US and Europe. Carevoices changed the math."

Stephane Nyombaire, CEO, Nivella Health

Methodology

Healthcare-vertical compliance as architecture, not retrofit

Generic AI research tools and consumer-grade research platforms can be retrofit for healthcare engagements — but the retrofit shows. Carevoices is built around healthcare compliance from day one: BAA on every engagement, HIPAA Safe Harbor de-identification by default, US data residency confirmed in writing, Sunshine Act / Open Payments handling native, and stimuli pre-approval workflow for FDA-relevant content built in. Every solution above runs within the same monthly subscription with 50 interviews included.

See full compliance posture →
FAQ

Common questions

Start with the decision that's most urgent or most expensive to get wrong. For pharma teams running a launch, buying-process studies typically come first to map decision drivers. For brand teams iterating on creative, concept testing or message validation are the natural entry points. For hospital systems with a workforce signal that needs explaining, workforce experience research pairs with your existing Press Ganey or NRC quant. Once you're a Carevoices customer, the monthly subscription means you can move between solutions without per-project procurement cycles.
Yes — that's the always-on listening advantage. The monthly subscription includes 50 interviews/month. Run buying-process studies in month 1, message validation in month 2, advisory research in month 3 — all within the same engagement, no new procurement cycle, same compliance documentation, same panel access. Additional interviews above the included 50/month are available at the standard credit rate.
Sermo and M3 are panel-access subscriptions — you pay annual fees for the right to field surveys against their physician panels, then layer per-survey fees and your own moderation, transcription, and de-identification on top. Carevoices is a delivered-study subscription — recruitment, AI-moderated voice/video moderation, transcription, HIPAA Safe Harbor de-identification, BAA, and Sunshine Act handling are all bundled. Sermo and M3 are excellent for international tracker programs requiring panel breadth. Carevoices is structurally better for AI-moderated qualitative work where same-week fielding and built-in compliance matter more than panel size.
Generic AI research tools were built for consumer brand research and have not retrofit healthcare compliance posture as core architecture. Most don't publish a BAA template, don't run license + NPI verification at intake, don't de-identify to HIPAA Safe Harbor by default, and don't have a stimuli pre-approval workflow for FDA-relevant content. Pharma compliance teams typically disqualify them at the BAA gate, or accept a 60-120+ day compliance retrofit per engagement. Carevoices is healthcare-purpose-built — every panelist license + NPI verified, BAA available on every engagement, HIPAA Safe Harbor de-identification by default, US data residency confirmed in writing, Sunshine Act / Open Payments handling native.
Both. Use your own roster (with appropriate consent) for workforce research, internal customer base studies, or KOL relationships you already have. Use the Carevoices panel of 10k+ verified healthcare practitioners for benchmark research, specialty recruiting, or anonymized work. Combine both in a single study when needed. The 6-Layer Fraud Detection Stack runs across both regardless of source.
PHI never trains a model — period. HIPAA Safe Harbor de-identification is applied to every transcript before delivery. Data stays in US AWS and GCP regions, confirmed in writing in every contract. Sub-processors operate under no-training contracts. Your team gets de-identified transcripts in standard formats your existing analysis stack already accepts.
Get Started

Find the right solution for your team

30-minute walkthrough of how the monthly subscription works for your specific research backlog. Sample compliant deliverable from a recent engagement. Scoping for your specific study type or therapeutic area.

30-min with founder
Book a Demo

Walkthrough of a sample compliant deliverable and how the monthly subscription fits your research backlog

BAA, HIPAA, residency
See Compliance Posture

How the 4-Layer Compliance Stack clears procurement at top-20 pharma, hospital systems, and medtech legal