AI-moderated clinician research, built for healthcare
Verified clinician panel. HIPAA-compliant by default. Specialty studies delivered in 3 weeks with the compliance posture pharma and hospital procurement actually requires.
Trusted by teams at
What Is Carevoices?
Carevoices is an AI-moderated qualitative research platform purpose-built for healthcare. We recruit verified clinicians, run voice and video interviews with them, and deliver HIPAA-grade de-identified transcripts to your team — in 3 weeks, with the compliance posture pharma and hospital procurement actually requires.
Why Generic AI Research Tools Fail Healthcare
Most AI research tools were built for consumer brands. They can't sign a BAA. They don't have a verified clinician panel. They weren't designed to handle PHI safely. Healthcare buyers have been forced to choose between AI-native speed and regulatory rigor.
No BAA = Disqualified
Pharma compliance, hospital procurement, and medtech legal all require Business Associate Agreements before any vendor touches PHI. Generic AI research tools either can't sign one or take 90 days to add the capability — both kill the engagement.
Specialty Recruiting Takes Weeks
Finding 25 GI oncology specialists, 50 OR nurses, or 30 cardiologists is the bottleneck on every custom study. Most vendors quote 6-10 weeks for fielding alone before analysis even begins. Trackers help; ad-hoc research is brutal.
Compliance Treated as Bolt-On, Not Architecture
AI research tools claim BAA capability without infrastructure to back it up. When your compliance team digs in, the vendor either backs off or asks for a 90-day delay. Both kill the engagement before fielding starts.
Identifier Stripping Is Manual or Missing
Most legacy vendors treat de-identification as a post-fielding service charge. Generic AI tools skip it entirely. Healthcare buyers need HIPAA Safe Harbor de-identification built into the delivery pipeline by default.
What Teams Value Most
What matters most to teams after switching to AI-moderated research.
Verified panel of 10k+ nurses, NPs, physicians, and specialists. License + NPI verified. Pre-profiled by specialty and behavioral fingerprint. Monthly subscription with 50 interviews included means always-on listening capability vs. per-project RFP cycles at incumbent vendors.
HIPAA-compliant pipeline. BAA on every engagement (template available pre-signature). HIPAA Safe Harbor de-identification by default. US data residency, AWS / GCP US regions only. PHI never trains a model — period.
PNAS 2025 research shows AI bots evade legacy fraud detection 99.8% of the time. Carevoices' 6-Layer Fraud Detection Stack — including the AI-on-AI Detection Layer — measured 0.4% leak rate in Q3 2025 versus 18-31% on benchmarked legacy panels. The verification gap is what separates defensible data from contaminated data.
How It Works
From research question to evidence-backed intelligence in four steps.
Brief us
Tell us your study question and audience. Our research agent translates into a structured learning plan with objectives, key questions, and conversation flow. You review and edit before fielding starts.
We recruit and moderate
Our AI moderator runs voice or video interviews with verified clinicians from our panel. License + NPI verification, behavioral fingerprinting, AI-on-AI fraud detection — all built in.
We de-identify and deliver
Transcripts and recordings stripped of identifiers using HIPAA Safe Harbor methodology, then delivered to your team in standard formats your existing analysis stack already accepts.
You analyze
Use whatever you already use — internal team, MarketSight, Forsta, Claude Enterprise, internal Snowflake. We feed the data your current vendors can't recruit for.
What Do Teams Use Carevoices For?
Buying-Process Studies
Understand physician decision drivers, switching behaviors, and competitive perceptions. The pharma-permitted version of patient journey research — buying-process studies run within the monthly subscription, fielding starts the same week the brief is locked.
Message Validation & Stimuli Testing
Test concept boards, claim language, ad creative, and visual aids against your target HCP audience. Built-in stimuli approval workflow for FDA-relevant content. Multiple concept variants per study.
Workforce + Patient Research
Hospital systems use Carevoices for retention drivers, EHR adoption, patient experience deep-dives. Pairs with existing Press Ganey or NRC quant for full picture.
Quarterly Trackers
Brand performance tracking with HCPs across 4 waves per year. Recurring access through verified physician and nurse network — AI-native qualitative depth on top of quantitative scoring.
Advisory Research (Asynchronous)
Async advisory-board-style research for medical affairs and KOL work. Voice and video interviews instead of scheduled meetings. Sunshine Act-compatible.
Clinical Trial Patient Experience
Patient experience research embedded in clinical trial operations. Recruitment, retention, dropout-driver, and satisfaction research for biotech sponsors and CROs.
"We ran 1,203 patient interviews in 48 hours for one sponsor, with HIPAA-grade de-identified transcripts delivered straight into our analysis stack, and the AI moderator went deeper than our human moderators on the first round."
Stephane Nyombaire, CEO, Nivella Health
Built for healthcare regulatory reality
Compliance is the wedge, not an afterthought. Every healthcare engagement covered under our BAA. Every transcript de-identified before delivery. Every byte stays in US regions.
Compliance Posture
- BAA on every healthcare engagement
- PHI-safe transcript pipeline (no training, no logging)
- HIPAA Safe Harbor de-identification by default
- US data residency — AWS and GCP US regions only
- Sunshine Act / Open Payments-ready data handling
Panel Quality
- License + NPI verified at intake
- Specialty + practice setting profiled
- Behavioral fingerprinting across interviews
- AI-on-AI fraud detection built into moderator
- Voice biometric continuity per interview
Delivery Discipline
- Monthly subscription with 50 interviews included; always-on listening capability
- Fielding starts the same week the brief is locked vs. 8-12 weeks per project for incumbents
- Stimuli pre-approval workflow for FDA-relevant content
- Audit trail per panelist per stimulus
- Standard data formats — works with your existing analysis stack
In progress: SOC 2 Type II audit (in evidence-collection phase). Letter of audit attestation available on request to qualified prospects under NDA.
Frequently Asked Questions
Get a demo
We'll show you a sample compliant deliverable from a recent study, walk through how the monthly subscription works, and answer your compliance team's questions on the call.
Walkthrough of a sample compliant deliverable + how the monthly subscription fits your research backlog
BAA template, identifier stripping methodology, US data residency commitment