About Carevoices

Built by research operators. Purpose-built for healthcare.

Healthcare research has been forced to choose between AI-native speed and regulatory rigor. We built for both.

Our mission

Most AI research tools were designed for consumer brands. Healthcare buyers — pharma marketing teams, medtech product groups, hospital insights leaders, healthcare ad agencies — have been forced to retrofit those tools for regulated environments, or fall back on incumbent vendors with 8–12 week turnaround per study.

Neither option works at the cadence healthcare research actually needs. Carevoices is the third option: AI-moderated voice and video interviews with verified clinicians, delivered in 3 weeks at a fraction of the incumbent cost, with HIPAA-grade compliance posture built into the platform from day one.

The team

Founded by leadership from McKinsey & Company and Samsara. Our founder is a Harvard MBA and Yale Electrical Engineering alum who led research and product engagements at McKinsey. Healthcare research advisors include former pharma medical affairs leaders, clinical research operations veterans, and academic medicine practitioners.

The origin

Carevoices is a healthcare-specialized brand from the team behind User Intuition — a generalist AI research platform with 200+ research engagements across consumer brands, SaaS, and healthcare. After two years of running research across many verticals, the patterns were clear: healthcare buyers operate under structural constraints (BAA requirements, identifier stripping, Sunshine Act handling, IRB-aware workflows) that no horizontal AI research tool addresses. Delivering on the cadence and rigor healthcare research demands requires purpose-built infrastructure.

Carevoices is what happens when we focus that learning on healthcare alone.

Featured customer

Nivella Health — Africa's leading WHO Level 3-recognized Clinical Research Organization with a 150,000+ pre-screened patient panel — uses Carevoices for patient experience research embedded in clinical trial operations. In six months, Nivella delivered 1,203 patient interviews with 48-hour turnaround, lifted trial recruitment 34%, achieved 52% retention, and generated 100x+ ROI on the engagement.

Read the full case study at /case-studies/nivella-health/.

Compliance posture

BAA on every healthcare engagement. PHI-safe transcript pipeline (no model training, no logging on customer data). HIPAA Safe Harbor de-identification by default. US data residency in AWS and GCP regions. Sunshine Act / Open Payments-ready data handling.

SOC 2 Type II in evidence-collection phase; HITRUST CSF and ISO 27001 on the roadmap. We will not claim certifications we don't yet hold. Full documentation at /compliance/.

About Carevoices

Common questions

Carevoices is an AI-moderated qualitative research platform purpose-built for healthcare. We recruit verified clinicians (nurses, NPs, physicians, specialists), run AI-moderated voice and video interviews with them, and deliver HIPAA-grade de-identified transcripts to pharma, medtech, hospital systems, and healthcare ad agencies — in 21 days, at a fraction of the cost of M3, Sermo, or ZoomRx.
Carevoices is registered in the United States. For inquiries, contact hello@carevoices.health.
Carevoices was founded by leadership from McKinsey & Company and Samsara, with prior research operations experience including Carevoices (200+ research engagements across consumer brands and healthcare). The founding insight: healthcare research has a different compliance reality, a different recruiting problem, and a different cost ceiling than the generalist AI research category. Carevoices focuses that learning on healthcare alone.
Featured customer: Nivella Health, a Rwanda-based Clinical Research Organization (CRO) with WHO Level 3-recognized regulatory framework and 150,000+ pre-screened patient panel. Nivella uses Carevoices for patient experience research embedded in clinical trial operations. See /case-studies/nivella-health/ for the full customer story (1,203 interviews, 48-hour turnaround, 100x+ ROI).
Three structural differences: (1) AI-moderated voice and video delivery instead of legacy survey + human-moderated workflows; (2) compliance posture as architecture not bolt-on (BAA on every engagement, HIPAA Safe Harbor de-identification, US data residency built in); (3) productized monthly subscription with 50 interviews included, not project-by-project commissioning at incumbent budgets.
Carevoices is a healthcare-specialized brand from the team behind User Intuition. We started as a generalist AI research platform serving consumer brands and SaaS. After 200+ research engagements, the patterns were clear: healthcare research needs purpose-built infrastructure no horizontal vendor will build. Carevoices is what happens when we focus that learning on healthcare alone.
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Nivella Health: 1,203 patient interviews, 48-hour turnaround, 100x+ ROI